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Negotiates to Arrive at a Decision

Developed by Lorraine Bodigheimer 

The importance of this activity is to learn how to work toward an agreement that may involve exchanging specific resources or resolving divergent interests.

For this competency, you will want to learn more about negotiating by reading more on the process at www.inionline.com

You should also become familiar with Key Negotiating Terms listed in Developing Interpersonal Skills workbook, page 61, in Mainland High School's media center. 

These activities will demonstrate your negotiating skills in several areas of your life.  Use the following steps as a guide through the negotiation process.

a.      Define the problem.

b.      List three of your options.

c.      List three options available to the other side.

d.      List three of your consequences.

e.      List three consequences for the other side.

f.        Identify similar options and consequences of both sides.

g.      Arrive at a resolution.

h.    Sum up and analyze what both sides have won and lost.

Choose six of the following ten situations and explain how they could be resolved through negotiation.  

1.     Research any one of the following disputes and examine the events that led both parties to a strike.  Compare both sides’ initial requests and demands to the final settlement and explain the negotiating techniques used during the arbitration process.  Finally, sum up what each side won and lost.

a.      Baseball strike, 1994-95

b.      Football strike, 1987

c.      Seattle garbage strike, 2000

d.      Graduate students’ strike, Berkley, California 1998

e.      Teacher’s strike

 

2.      Interview a professional person, preferably an officer of a large company, on the topic “negotiating skills needed in the twenty-first century”. Then write a summary of the interview.

a.      Prepare a set of questions to guide the interview.

b.      Schedule an hour-long interview with the person.

c.      Dress appropriately.

d.      Take careful notes

e.      Write summary of interview and turn in along with a thank-you letter.  

3.      Read the newspaper for several weeks to identify social issues.  Select one, analyze it and take a stand on the subject for the purpose of proving or  disproving and persuading an audience about some aspect of the subject. 

    Examples might be voucher schools, FCAT testing, immigration policy, or the death penalty. 

4.      The bus was delayed in traffic and you have arrived at school with just five minutes to spare.  A friend on the bus just invited you to a party tonight and that special someone that you have had your eye on is going to be there.  You must call home before your parent leaves for work to get permission to go, but you absolutely cannot be late for first period AGAIN.  You run to the only working pay phone on campus only to find someone already using it, and they don’t care about being late.  Time is running out.  What do you do?

5.      You are managing the jewelry department of a large department store.  The president of the company has hired his daughter to work there for the summer.   After a few days you notice that some jewelry is missing, and the daughter is wearing a ring you are sure is from the display.  Inventory will be taken next week and you or the other salesperson could be blamed for the missing items.  How do you deal with her behavior and the situation?

         6.  You are waiting at the dentist’s office to have a simple filling done. 

     Your appointment was for 3:00pm and it is already  4:30.  You have a date at 6pm and unless you get in to see the dentist soon, the anesthetic won’t  have a chance to wear off before dinner.  The receptionist has already told  you the doctor will be with you soon, but  you are getting impatient.  How would you handle the situation? 

7.      You pick up your jacket from the dry cleaners only to discover that  two buttons are missing.  The buttons are quite fancy and it will be impossible to find other buttons to match.  The clerk is a young girl  who says that she just started working there today and doesn’t know  anything about missing buttons.  What do you do? 

8.      At a meeting, a coworker makes a suggestion about how the company can save money.  The boss is thrilled with the idea.  You are shocked because the idea was yours.  You mentioned it to the coworker to see what he thought about it and now he is taking all the credit.  What do you do?

 

9.      You used a friend’s computer to type up your research project but was not able to turn it in because you got sick.  When you finally got back to school, the teacher was raving about your friend’s A+ project, and you discover that it was the one that you had worked so hard on.  How would you handle the problem?

 

10.   Write a persuasive letter to the editor of a local newspaper about a social issue.  You may use information you gathered in Item 9 above or chose an issue that you feel strongly about. Your letter must be concise; reduce the information without losing the message. You must address a specific issue and offer solutions to the problem. The letter should follow a three paragraph format and must be checked by your teacher before being submitted to the newspaper.  Your intent should be to get this letter published, but successful completion of this item is not dependent upon publication.  

Reference links:

http://education.indiana.edu/cas/tt/v2i3/peer.html

http://www.csmp.org/peermed/peer_home/htm

Http://www.peer.ca/peerdefinitions.html